Refund Policy
Cancellation costs and tourist tax.
At the time of booking it is required to pay the cost of the first night of stay. Buying the entire stay through the site entitles you to a 5% discount. CasAlice applies two types of rates, standard and non-refundable. The cancellation of a stay purchased with a non-refundable rate does not give the right to a refund. With a refundable rate, in case of cancellation prior to 7 days before arrival, the amount paid will be returned by bank transfer / PayPal, net of the transfer cost. In case of cancellation starting 7 days before arrival, or no-show, also due to force majeure (transport strikes, adverse weather events, etc.) the amount will be withheld by the structure, and cannot be used. for any future stays.
The remaining amount not paid through the site will be paid upon arrival at CasAlice, by cash / debit card / credit card (no American Express) or PayPal. The tourist tax amounts to € 3.50 per day for those over 10 who are not resident in the Municipality of Naples, and must be paid exclusively in cash.